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Helldivers 2has had quite a journey. From becoming an immediate smash hit at launch to struggling with a dwindling player-base, the action-packed cooperative shooter has steered through both praise and criticism to improve the state of the game.
While even the best live-service games are expected to lose players after the first few months,Helldivers 2only hit an all-time low after thePlayStation Network (PSN) debaclein its fourth month. Coincidence or not, forcing players to link their PSN accounts to continue playing left publisher Sony and developer Arrowhead facing a fierce backlash.
The low player-counts, however, can also be attributed to a lack of meaningful content and an unpopular series of weapon updates. The game becomes a grind after the first dozen hours. Everyone is tired of grinding the same missions on the same planets, beating the same enemies, and using the same weapons and stratagems because the others were heavily nerfed.
Whatever your reason, if you are considering refundingHelldivers 2on either PC or PlayStation 5, here is what you need to do.
How to Refund Helldivers 2 on PC
Helldivers 2is playable on PC via Steam, meaning a refund request must adhere to the same policies as other games. You must have clocked less than 2 hours of gameplay, and yourrequest must fall within two weeks of purchase. However, even if you are outside those parameters,Valve is always willing to listen to why you want to refund a game. You only need a good enough reason. Hence, do not shy away from initiating a refund.
If you cannot seeHelldivers 2in the Purchases section, the game is ineligible for a refund. However, do not start sweating just yet.
Choosing “I have a question about this purchase” opens a support ticket that will be read by a support staffer instead of a bot. Hence, increasing your chances of a refund.
Something important to note is that the PSN requirement was obfuscated at release and waived for three months before becoming mandatory. Since then, players who already ownedHelldivers 2before the debacle can continue to play. They can evenpurchase Super Credits for Warbondsor in the in-game store.
However, anyone interested in tryingHelldivers 2for the first time can no longer buy a copy if their region does not support PSN. The game was delisted in over a hundred countries. That post-release restriction can be another reason given to Steam if you are interested in refundingHelldivers 2on principle.
How to Refund Helldivers 2 on PS5
The PlayStation Store has a similar refund policy. The request must be made within two weeks of purchase, and the game must not be downloaded or streamed. The consensus has always been that it is muchharder to get refunds from Sonythan from Steam. However, you’re able to still give it a try.
You will need a solid reason to explain why you want to refundHelldivers 2, especially since you are already logged into your PSN account. Showing solidarity with the Steam player-base will unlikely stand as a convincing reason.
