Summary
Genshin Impactplayers have reported some issues receiving their limited-time redemption codes from McDonald’s, which is hosting a collaboration with HoYoverse’s highly successful open-world RPG. These issues appear to be widespread in the community, with hundreds ofGenshin Impactplayers chiming in with their experiences ordering the new collaboration items at McDonald’s.
TheGenshin Impactand McDonald’s collaborationbegan on September 17 with limited edition items on the menu for fans and customers. Until September 29, users with a McDonald’s account in the United States can receive unique in-game rewards with the purchase of the “Genshin ImpactApple Pie” or “Genshin Impact Deluxe McCripsy Meal.” These in-game rewards include Primogems, Golden Apple Pastries, a special Wind Glider, an exclusive name card, and more. A redemption code with these rewards will be sent to the customer shortly after placing their order, but some users are running into problems receiving their code.
Many Genshin Impact Players Aren’t Receiving McDonald’s Redemption Codes With Their Orders
ManyGenshin Impactplayers are having serious issues with receiving redemption codes from McDonald’s, with some players likeReddit user thesearchforstarsand Several_Guarantee739 getting their codes after calling the McDonald’s customer support number. These redemption codes are supposed to be sent soon after users place their order with an email tied to their McDonald’s account, but some report that they didn’t receive a code at all. In some cases, users may be sent a code 30 to 40 minutes after the order has been fulfilled, while others had to wait several hours before receiving an email from McDonald’s with the redemption code. This issue appears to be very common on the collaboration’s first day, as some users were told by the McDonald’s customer support team that they received a high volume of calls regardingGenshin Impactredemption codes.
McDonald’s Email Settings May Be At Fault, Says Community
TheGenshin Impactcommunity in thesearchforstars' Reddit post speculates that email settings with the McDonald’s app may be the culprit for these issues. The redemption code might not be sent to users who have email communications turned off, soGenshin Impactfans may want to turn this option on within the settings menu before placing an order. After receiving the email, players may redeem theirnewGenshin Impactpromo codewithout issue.
The redemption code might not be sent to users who have email communications turned off, soGenshin Impactfans may want to turn this option on within the settings menu before placing an order.
Although it’s currently exclusive to orders from participating McDonald’s locations, the rewards could be available at a later date through a free update, similar toGenshin Impact’slimited-time KFC items.Genshin Impactis very popular with fans from all over the world, so more collaborations are expected to come at a later date as well.
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Step into Teyvat, a vast world teeming with life and flowing with elemental energy.You and your sibling arrived here from another world. Separated by an unknown god, stripped of your powers, and cast into a deep slumber, you now awake to a world very different from when you first arrived.Thus begins your journey across Teyvat to seek answers from The Seven — the gods of each element. Along the way, prepare to explore every inch of this wondrous world, join forces with a diverse range of characters, and unravel the countless mysteries that Teyvat holds…
